how we make decisions
Relationships
We strive to make your relationship with your support coordinator professional, meaningful—and yes, even fun. It’s about trust, connection, and creating a partnership that feels both effective and uplifting.
Advocacy
Advocacy is at the heart of support coordination. We champion each individual’s needs, ensuring that the services they receive not only meet but exceed expectations. Our role is to speak up, stand beside, and navigate systems so every person feels empowered, respected, and fully supported.
Accessibility
Having direct access to your support coordinator is essential to a successful relationship. That’s why we prioritize being available—responsive, consistent, and ready to support when it matters most.
Reliability
We’re here when it matters most. Individuals and families can count on us to show up on time, prepared, and consistent in both communication and service delivery. Reliability isn’t just a promise; it’s how we build trust.